PicOnTrain brings you several
tools to overcome doubts and troubles.
We try hard to help you. Sometimes it might happen that we take certain information
for granted. Therefore we invite you to help us to help you. If something is
missing or if an help resource is incomplete or inaccurate, please let us know
and, if you like, submit your amendments.
If you feel something is going wrong or if you need to know how things work, you have several options.
On the go Help
They are included in almost all the relevant actions in PicOnTrain. You can usually find them at the right side of the page or under the content.
HelpDesk
If you need additional Help you can search our HelpDesk.
You can reach it by clicking on HelpDesk, in the main menu or in the footer.
Here you will find our Knowledge Base: it is full of articles like the one you are reading right now. Find them in the index or use the search tool.
In case you don’t find the answer to your questions please use the contact form to let us know. We will answer you as soon as we can.
HelpDesk widget
On all PicOnTrain pages you will find the Help button (bottom right of the screen). It opens a window where you will find the same tools of the HelpDesk. Type the terms you would like help about and the system will prompt you the most relevant articles. Please use the contact form if you need further help or if you would like to send us your feedbacks and advices.
Always feel free to contact our team at support@picontrain.com.
Have fun, tell, learn and let the world know!